What Information We Collect and Why
When you register, we collect your name, email address, phone number and date of birth to verify your account and maintain it securely. If you deposit using bKash, Nagad or Rocket, your wallet number and transaction reference are recorded so we can match payments to your
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account correctly — we do not store your full wallet PIN. When you browse the lobby on a mobile device, we collect device type, operating system and session data through cookies so the platform loads correctly for your screen. We may also collect your IP address
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to determine whether service is available in your eligible region under local law. All collected data is used solely to operate your account, process your transactions and communicate with you about account activity — not sold to third parties for marketing. You can request a copy
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of your stored data or ask us to correct inaccurate details at any time by contacting our support team. Retention periods vary by data type: transaction records tied to bKash, Nagad or Rocket payments are kept for a period required by our financial obligations, while session
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and cookie data is cleared on a shorter cycle. If you close your account, we will remove your personal profile data within a reasonable period, retaining only what is legally required.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.